Changes between Version 103 and Version 104 of Protocol Specific Questions

Timestamp:

Jan 4, 2010, 9:45:46 PM (14 years ago)

Author:

datallah

Comment:

Improve/Correct? the Google Apps instructions

Protocol Specific Questions

@@ -125 +125 @@
   ||Extended Away||0||
 
-==== Why can't I log on to my Google Talk/Google Apps account anymore? ====
+==== Why can't I log on to my Google Talk/Google Apps account anymore? ==== #gtalk_srv
 In previous versions, Pidgin would automatically use the server `talk.google.com` to connect to your account. This was removed in version 2.5.2 so that these connections would not cause certificate errors.
 
@@ -145 +145 @@
 ==== How do I configure Pidgin to connect to Google Talk for my domain hosted on Google Apps? ====
 
-Basically, you need to add your username for "Screen name:", your Google Appls hosted domain name in the "Domain:" field, your password in the "Password:" field and on the Advanced tab, enter "talk.google.com" into the Connect Server field.
-
-See: [http://www.google.com/support/a/bin/answer.py?hl=en&answer=49147], for more information.
+Entering your username for "Username", your Google Apps hosted domain name in the "Domain" field, and your password in the "Password" field should be all that is necessary.
+
+If this doesn't work, it is likely because your domain doesn't have the appropriate DNS SRV records set up or your local DNS doesn't handle SRV records (see [wiki:"Protocol Specific Questions#gtalk_srv" this FAQ] for more information).
+
+If you are unable to fix the DNS settings, as a workaround you can specify `talk.google.com` in the "Connect Server" field in the "Advanced" tab.
+
+See: [http://www.google.com/support/a/bin/answer.py?hl=en&answer=49147 Google's help page], for more information.